Every cutter manufacture and distributor has their own policy on whether they wish the end-user to make their own repairment. But there is no right or weong policy. In general, the end-user is usually not encouaged to take the cutter apart and do repair on their own. Only later on, when you have considerable ecperence, and have taken advanced tech support training, would doing your own repairs be realistic.
However I have visited many printshops where the cutter operator prefers to receive this training precisely so they can do their own repairs. After all, if the manufacturer can train their own tech support person surely a cutter operator, who also works with this cutter every day all month all year, can also learn how to maintain and repair it (if they have the interest and inclination).
This policy varies by manufacturer. Interest in doing their own repairs varies by the end-user and by the cutter operator. A few operators like the op -portunity to take service training at the factory and thereby to be able to do basic repairs on their own. Some manufacturers discourage this, but some manufacturers do allow end-users to take advanced service training.
